BELL MICRO TECHNICAL SERVICES

From systems analysis to long-term service programs for your entire IT infrastructure, Bell Micro Technical Services ensures that you get the most value from your technology investment over its complete life- cycle.

Providing the appropriate level of consulting, installation, and remedial maintenance service is important in assuring performance for your business operations. Regardless of your industry or company size, bell micro services leverages thousands of mission-critical projects resulting in an unmatched wealth of experience, certifications, and expertise.

Bell Micro Technical Services offers a variety of contract options to suit your changing needs. From remote systems and network management/visibility (BellCare) to critical on-call 24x7x365 support you can take comfort in knowing that your infrastructure is in good hands.

Remedial Service highlights include:

• Standard on-site service packages
• Critical spares and on-site parts stocking
• Warranty uplift services
• Manufacture software support
• Remote management, visibility, and analysis
• Managed third-party & OEM contracts
• On-site break/fix
• Depot support contracts

Our Certifications:

• HP ASMP (Authorized Service Manage Partner)
• HP ASDP (Authorized Service Delivery Partner)
• Dell MSP (Managed Server Partner)
• Xerox ARP (Authorized Reseller Partner)
• MCSE/MASE/ASE/AIS/APS/DCSE/CCNA

Our consulting and Planning Services build on our extensive knowledge of:

• System design and architecture
• Global deployment and Relocation services
• Remote systems and network management
• Database planning and network design
• Server and Storage configurations
• Business continuance and disaster recovery
• Compliance, eCommerce, and more

Whether you are planning a new system, hosting an opportunity, or relocating your Data Center, Bell Micro thoroughly stages and assesses every step in the process. From servers to network components, and the applications that run on them, each component is tested and verified before delivery.

Bell Micro provides superior help desk support services. When you engage us as your technical support service, youre hiring a team of senior-level experts, with years of experience in the service delivery business. Staff and Management teams come from diverse technical backgrounds with experience supporting hardware, software, and operating systems at all levels. Service highlights include:

• 24 x 7 x 365 support options
• staffed call centers
• Guaranteed service levels
• Online inventory tracking, call status, and reporting

Whether you prefer 7x24 coverage or next day parts service, Bell Micro Technical service offers ßexible support programs designed to meet your needs.

Bell Micro Technical services offer a comprehensive portfolio of services to deliver the performance, availability, reliability, and security you need.

Our cross platform, multi-vendor capability provide our customers with a veritable one-stop shop for all hardware services needs.

Contact a services specialist at Bell micro and learn more about how to ensure uptime while maximizing and protecting your IT investment.

For no obligation review of your needs, call 800-634-2588, ext 215 today.