Hosting Services and Disaster Recovery

Total Tec Systems provides IT Infrastructure-as-a-Service, featuring a secure, modern data center with enterprise class server and storage platforms; fully managed network solutions; a suite of management tools that give you control of your applications; and a Professional Services team to help you when you need it.

Our flexible services model enables you to choose which aspects of your IT infrastructure you own and manage, versus what part Total Tec owns and manages for you.

It's all there, from colocation services to fully managed utility compute and storage platforms. You choose when, to what extent, and how you want it.

You can make your IT budget go further by eliminating equipment cost and labor associated with your in-house infrastructure.

Hosting Services

  • Manage your applications and host them remotely.
  • Colocation of your Data/Applications.
  • Hosting Area Network.
  • Virtualized environments.
  • Total Tec Intelligent Monitoring.

Disaster Recovery

  • Continuous Data protection (CDP)
  • Backup/restore capabilities to meet your Recovery Time Objectives (RTO)
  • Snapshot technology to meet your Recovery Point Objectives (RPO)
  • Clustered Environment for full redundancy.
  • Automatic Notification Systems.

Network

  • Private VPN capabilities.
  • Direct line to our hosting facility.
  • Public Internet connectivity to our facility and to your applications.

Security

  • Network-based Firewall
  • Managed Firewall
  • Virtual Services Firewall
  • Virtual Firewall Enhanced

Infrastructure Features and Benefits:

  • Conditioned power, cooling, physical security and hands-on support.
  • Secure-space options include dedicated, locked cabinets.
  • Total Tec Systems provides monitoring, visibility, and on-site technical support 24 hours a day, 7 days a week, 365 days a year.
  • TTS Data center is engineered to include multiple levels of redundancy, ensuring maximum availability of mission critical applications.
  • Natural-gas Generators ensures power is available even in the event of a Metro-wide outage. All systems within the TTS Data
  • Center are configured to be N+1 redundant.
  • High-volume, zoned temperature control systems.
  • The HVAC units are powered by both normal and emergency electrical systems and are monitored 24x7x365 by TTS VNOC personnel.

Space and Service Level Agreements:

ConfigurationsAllocationCabinets
SizesCustomizable42U tall x 24" wide x 36" deep
Power100% SLA100% SLA
Environmental100% SLA100% SLA
24x7 Monitoring ServicesIncludedIncluded
24x7 Keycard AccessIncludedIncluded
Engineering & InstallationAvailableAvailable
Domestic Fiber Backbone, Internet Connectivity99.99% SLA99.99% SLA
Services
Professional Services
Deployment Services
Maintenance & Monitoring Services
Hosting Services & Disaster Recovery
ISV Integration Services
Integration Services
 
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